Our entire team strives to deliver your products reliably and, above all, within the specified delivery times. However, we ask for your understanding that there may be unexpected delays from time to time. If you have any questions, just send an email to firstname.lastname@example.org, we're happy to help!
For the delivery of your order to Germany and within Austria, no shipping costs will be charged from an order value of €300.
Shipping to Germany: €8.90
Shipping within Austria: €6.90
Deliveries to Switzerland
You can find information for orders from Switzerland at www.bennisnest.ch
Deliveries to Denmark
For deliveries to Denmark, a shipping fee is charged.
→ for cots: €35 (by DPD)
→ for mini bed & cot: €150 (by forwarding agent)
→ for accessories: €25 (by DPD)
ACCEPT THE ORDER
We ask our customers to check the packaging and goods very carefully when picking up or receiving the order.
(e.g. packaging torn or crushed)
Email email@example.com photos if possible.
If the customer is required to provide a signature upon receipt and the package is damaged, please sign and add: "Goods received damaged".
OPEN THE DELIVERY
We ask our customers to be careful when opening the packaging. We cannot reverse damage caused when opening (e.g. by a knife).
DELIVERY UNDER DELIVERY
Any order that is returned to us because the customer was unable to receive it is considered a failed delivery. In this case, the customer will be charged for a second delivery. This also applies to incorrect delivery addresses.
For more detailed information, please contact us by email at firstname.lastname@example.org.